Cette entrevue a été réalisée lors du 13e Congrès mondial des ressources humaines.
Sujets abordés lors de cette entrevue :
1. There seems to be some confusion about what engagement is. How is it best understood? (0:18)
2. What are its roots? Where does it come from? (1:18)
3. Why is it important, and what are the links to performance? (04:25)
4. What do organizations need to do in order to increase the level of staff engagement, and what are the common obstacles that seem to get in the way? (05:26)